This week, I downloaded the iPhone application of the British newspaper the Independent. It’s a new breed of app, taking advantage of the new features embedded in the third iteration of the iPhone OS. For a daily newsmedia, Push Notification is the most interesting new feature, combined, in this case, with an offline reader. On the iPhone’s main screen, a red badge tells you the number of stories updated and unread since the last time you used the app (see below).
Then, inside the app,12 categories work the same way. On a wifi network, in the background, it takes a minute or so (three four times longer on a 3G network) to download a batch of 150 stories updated every day. Then, the articles can then be read, quickly or leisurely, regardless of your connection. Pretty cool.
There are many reasons to be confident in the development of news on smartphones. Especially with the Apple innovation engine showing the potential to create a brand new sector — as it did in the music business with iTunes. As we speak, 43% of mobile internet traffic is generated by the iPhone device. Competitors have seen the threat and opportunity. RIM’s Blackberry wishes to enter the mobile app market — with an eye on the lucrative specialized news segment — and we can count on the combined impact of Google’s Android (their smartphone OS) and Chrome OS (their netbook platform) due next year. And Microsoft won’t stand still either. (Yes, they were early with Windows Mobile and let their lead evaporate, but they’re taking the situation seriously, they know what’s at stake if they don’t “make it” in the smartphone market.) And Nokia, the cell phone king, hard-pressed to stay ahead in the new smartphone world, but, just like Microsoft, rich, awake and determined.
A recent statistic allows further hope for mobile news. According to O’Reilly Radar, news related apps are by far the fastest growing segment in the iPhone apps galaxy (see chart below).
There are about 1500 apps in the news categories, representing a 2.6% market share… in a very fragmented market.
Another corroboration of the news junkies’ appetite for smartphone applications is the Associated Press’ recently outlined mobile strategy. A year ago, AP launched The AP Mobile News Network by affiliating 1000 newspapers. Today, the latest version of its iPhone application (to be followed by Blackberry and Palm Pre apps) not only takes advantage of the new push notification system but also goes deep-down local thanks to its affiliation program. You select the local news you’re interested in by entering your zip code or multiple zip codes. It is even possible to use the iPhone’s geo-location system to get locally relevant news (read the explanation of AP’s senior VP for product development in Editors & Publishers). AP’s mobile applications have generated 1.2 million downloads (75% for the iPhone). This clearly demonstrates how what was originally a business to business brand is willing to become a consumer brand — which, in turn, boosts the B to B revenue stream.
As of today, none of the media mobile applications are paid-for. No one is — yet — taking advantage of another feature of the Iphone OS v3, that is the App Purchase. (Again, this new feature is barely two months old). App Purchase allows transactions from within the application. No need to get out of the application and go to a web site to purchase what you decided you wanted as you were using the application.
(The counter example is the otherwise very smooth Amazon Kindle app on the iPhone: the Get Books button on the app’s Home page kicks you out of the app and on to Amazon’s mobile Kindle Store page. You look for the book, you buy the book and, when you’re done, you go back to the Kindle app. In theory, the new App Purchase feature obviates this round trip. But, wait, Apple gets 30% if you use its channel. Some will see this as a providence, everything is taken care of, shopping cart, micro-payment for only 30%. Others, like Amazon won’t let Steve Jobs “run the table”.)
In theory, with Apple’s infrastructure (and cash register) at the ready, the App Purchase is the tool of choice for a subscription based system. With the current (and durable) collapse of the advertising on the internet, and the difficulty to push ads on a mobile, paid-for mobile content is undoubtedly a key component of new business models.
Let’s try back-of-the-envelope conservative numbers for a digital newsroom.
- Editorial staff : 100 people. From my own experience, I know we can create a strong daily information system with one hundred, dedicated (no parasitic moonlighting), well-paid, well-trained journalists. Let’s add a 20% overhead ratio for support staff. In all : 120 full-time people.
- Cost per capita. Well. Good question. Last time we ran the numbers with a media CFO friend of mine, we found that, in France, someone making 2500 euros net-net (before income tax) actually cost to the company 77,000 euros per year including his/her chair and computer. Let’s settle for 70,000 euros (100,000 dollars). And let’s consider this amount an average without further distinction between junior and senior staff (we can debate this forever, I know, but these numbers are conservatively realistic).
- Total payroll: €8.4m.
- Let’s add another rule-of-thumb 20% of additional expenses.
- Grand total of cost per year, rounded up: €10m.
Now, the revenue side:
- We assume a real, significant website : 3m unique visitors a month (in France, Le Monde or Le Figaro are in the 5 to 7m range). We’ll use that number on a yearly basis (it’s not absurd to consider that a “unique” comes at least once a month; if not, we have a real problem).
- ARPU (Average Revenue Per User). For perspective, sites like the Washington Post or the New York Times extract between $7 and $12 per year and per web user through web advertising. Going to the pure player field, we’ll be mindful of reality and assume that number plunges to $1, that is €0.7. For the sake of our discussion today, we’ll use €0.7 as the revenue per user per year, our ARPU.
- Revenue for the web site itself: €2 million. (Which is very weak, but I use a crisis model).
- Which leaves us with a deficit of €8m we must offset with something else.
Enter paid-content on mobile:
- Let’s say we use aggressive commercial tactics and manage to convert 20% of our internet user base to a clever (modestly) iPhone app. That is 600,000 downloads. (Remember Associated Press : a million plus downloads in a burgeoning market; in six months, Le Monde’s app was downloaded 500,000 times).
- You get it : in order to complete the revenue stream of our little news operation we need to squeeze about 13 euros net per user and per year, Apple’s commission (30%) not included.
-
Altogether, we’ll ask our faithful audience to pay us less than 20 euros per year to get our 100+ stories per day, archives, local geo-synced news, services, movies listings, etc.
- How can we do that : a paid-for app (affordable but not cheap, 4 euros), every six months or so an upgrade at the same price, and an App Purchase (or upcoming Blackberry equivalent system for subscription) charge of 1 euro per month and we are in.
Is this a BFD (Big F…undable Deal)? Probably. There are definite signs of economic life in the news mobile digital world. This because we don’t only charge for the news, we charge for the service, the convenience. —FF
Related columns:
- AP and 100 partners to launch iPhone news products TweetIn the previous issue of the Note, we run a story titled “Why publishers should grab the iPhone business“ Today, I’m glad to report that the Associated Press did it. AP announced last week that it was lining up to 107 partners to make stories available for the iPhone. The service will deliver local news [...]...
- The News Cycle Heartbeat TweetHow do mainstream media and blogs interact? How do they feed each other ? Everyone in the newsmedia would love to get a better view of the mating dance. A few weeks ago, scientists at the Cornell University unveiled a thorough analysis of the relationship between the two universes. Borrowing from genomics techniques, they dug [...]...
- Mobile publishing — Why publishers should grab the iPhone TweetNews publishers remain obsessed with the question: what will be the main distribution platform for their contents, and what will be the subsequent business models? For clues, let’s zoom in the iPhone’s recent performances as well as its immediate prospects. The smartphone introduced a year ago by Apple has become the tool of choice for [...]...
- Mobile First, and a Mag TweetTwo French journalists come to me with a question: which business model for their new project? They are about to resuscitate a fairly well-know trade journalism brand, planning to go mostly online — and marginally on dead trees. As an answer to their new investor’s questions, they first considered the “tried and true” formula: free [...]...
- How to make readers pay for news TweetAn idea is gaining momentum: online readers must open their wallet. In recent weeks, several suggestions for moving from wish to implementation have popped up. The latest one comes from Google. The company proposes to give a boost to its not-so-successful Checkout service by harnessing it to online newspapers interests. Quite a change here. Only [...]...







14 Comments
Excellente analyse. Les applications pour smartphones sont en quelque sorte la synthèse de vos précédentes réflexions. Autant je m’interroge sur la réussite des eBooks (je ne vois pas pour le moment de véritable réflexion sur le medium en tant que tel, mais plutôt des tentatives souvent maladroites de singer le livre papier), autant la presse & en particulier la presse d’information se doit de jouer cette carte.
Les applications dédiées sont une parfaite combinaison mêlant réactivité ; possibilité d’approfondissement (avec tout le caractère multimédia & la possibilité justement de faire payer ce type de reportage) ; interaction avec le lecteur ; approche locale (via la géolocalisation)…
Enfin, une donnée devrait rassurer les rédactions : en ce qui concerne l’App Store d’Apple (que je fréquente quasi tous les jours rien que pour surveillez les mises à jour… et pour du magasinage), 80% des utilisateurs d’iPhone ont acheté au moins une application (http://www.igeneration.fr/igeneration/8-personnes-sur-10-achetent-des-logiciels-sur-l-app-store-8540).
Bonjour Frédéric et merci pour ces articles ! A noter que sur le secteur plus étroit des “News Sportives”, le journal L’Equipe a franchi le pas et propose désormais son app à 0,79€. Une campagne d’auto promo importante dans le journal papier met en valeur l’appli sans toute fois annoncer qu’elle est payante. A suivre…
Dear Frederic, thanks for this great analysis from a qualitative and quantitative point of view.
Many mainstream web users – not “infoxicated” – find information seeking keywords through search engines, google or information agregators. It also seems that given the significant number of online information websites, web users find it convienient to use agregators.
So i’m questioning whether people will prefer to have many paid apps from different newspapers (best case scenario with plenty of money ahead, the “ringtone” effect), or just one/two favorite apps from their favorite brands, mobile AFP style news or if they’d prefer some kind of “google news” mobile app.
A really good analysis and blogpost. As Aline Rutily, I’m curious about whether you believe “one app serves all” or “one app per newspaper” is what we will see?
I agree with you that paid news on mobile could fly. I’m especially interested in how the news companies will use the iPhone OS 3.0 features “Push Notification” and “In App Purchase” in the delivery of special news such as sports results and financial news. One example could be if the application pushes a notification when your favourite soccer team scores and tells you that you can watch the goal directly on your iPhone, you only need to pay say $0.5 via In App Purchase. Do you have any great examples from France when it comes to using iPhone OS 3.0 to its fullest?
The possibilites with iPhone OS 3.0 are huge, and I expect that we will see many great applications in the near future. $20 a year per user should not be a big problem if only the news companies adapt and understand the possibilites.
Dear Frédéric, I’m not sure The Independent iPhone app actually uses the notification system available on the iPhone 3.0 OS. Instead, I think it updates all its feeds once it is launched, thus having a very common behavior.
Given that the news provided via most IPhone apps to date is given away free, and given that this kind of device is likely to remain much less widespread than Internet-connected computers, I find it frankly unbelievable that media companies will be able to make significant revenue streams out of smartphones.
There will be exactly the same problem that companies are now having to grapple with on the net: how do you force people to pay for something that you’ve voluntarily provided them with for free?
It also seems extremely unlikely that users will agree to continually update the apps that provide them with news. To count on such a process is to condemn developers to continually add new bells and whistles, and to count on users to download them.
Also, as several people have observed, users will not want to download a different app for each company: Cf the confusing list of news offerings already out there for the IPhone.
As for counting on advertising to provide meaningful income, according to today’s New York Times, quoting a subsidiary of the Interpublic Group, this year advertisers are expected to spend no more than $229 million in all “on mobile media, including mobile Web sites and applications.”
(http://www.nytimes.com/2009/08/10/business/media/10apps.html)
On the basis of the figures you quote, showing that news media account for only 2.6% of all apps downloaded for the IPhone, and supposing that news media could capture a proportionate share of that (which is itself unlikely, given that music and online games are much more attractive to advertisers than news), the total revenue pot would come to less than six million dollars for the entire industry!
Apps for smartphones are an interesting niche product, certainly – but it would be an extremely foolish company which counted on them to provide the bulk of its revenue.
Unless, of course, news media firms all band together to insist that all users, and notably the many free-riding aggregators to be found on the web and probably also on smartphone apps, actually pay for what we journalists produce.
Until that happens, the more media firms agree to give away stuff for free, the more difficult it will be to back-pedal later.
I mean, other than asking the media business folk to think outside the box to get to this, I think it’s brilliant. Take advantage of the utility of news on the go.
I’m currently nowhere near my home or a computer – I got the link to this post through Twitter (naturally). Already this morning, I’ve caught articles in NYT, WaPo and the Globe from the same phone I’m typing this comment. I’d have to go track down three papers in a city three states away from my own – I’d probably pay for a a small charge for a mobile sub to all three.
I visit many different news sites. But the frequency with which I visit them and the time I spend on them drastically differs. And, for obvious reasons, were I to have to pay, I would pay more for some than for others.
Consequently having a single subscription, with my payment being divided up between sites in proportion to pages viewed and time spent, makes sense.
However, I suspect I spend more of my online time on news sites than many people. The price I would therefore be prepared to pay is likely to be greater than the majority would contemplate.
Finding a price acceptable to a sufficient number of users to produce sufficient revenues to successfully finance many news sites will I fear prove impossible.
Readers consume news differently on screen than in print. This in part helps explain the radically greater length of time spent reading newspapers than their online equivalents.
Indeed, looking at an analysis that Ryan Chittum of the Columbia Journalism Review has undertaken of data from the New York Times, it is possible to conclude that advertisers are already spending too much money to reach readers online relative to print. I have attempted to explain this in greater detail here: http://www.reviewsreviewed.co.uk/index.php/mobileblog/Those-who-want-news-on-their-mobile-may-have-to-pay.html
Almost everybody but Rupert Murdoch now accepts that attempting to impose traditional means of revenue generation on online news sites is unlikely to succeed. That new income sources need desperately to be found is not in dispute. But sadly I tend to agree with some of your other commentators. Mobile phone apps are unlikely to be the answer.
Time to eat some humble pie.
A week ago I didn’t think mobile apps could provide an answer. Now I do. But only if publishers stop thinking of handsets as computers and instead present content, and in particular advertising, in a different way.
However publishers will have to work together if they are to have any chance of success and, in the UK at least, the BBC is a significant problem. A fuller explanation is to be found here: http://www.reviewsreviewed.co.uk/index.php/mobileblog/How-apps-can-make-news-on-your-mobile-profitable.html
Even so, I now agree that mobile offers a very real opportunity, even if it is for different reasons.
Very clever analysis, Frédéric, but I’m not so sure you’ll get the numbers. I can’t believe so many people will pay 4 bucks for a new release every six months.
Please take care with O’Reilly Radar’s figures : they only show how many apps are in Itunes Store, and they don’t get any idea of the downloaded apps market share.
But, this said, the fact is you’re righ to point out the real business opportunity in the iphone and itunes ecosystem.
An interesting analysis of the Wall Street Journal’s strategy over mobile : http://paidcontent.org/article/419-wsjs-mcleod-charging-for-mobile-was-no-brainer/
WSJ everywhere + pricing plan
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