Mobile + Cloud + Social

These are the three interdependent forces that power the biggest wave of growth, change, and destruction I’ve seen since I have been allowed to take part in the high-tech industry.

In the beginning (or mine, anyway), back in 1968 when I was, miraculously, offered a salary to be part of HP France there was the mainframe. IBM – “The Company” — reigned supreme, a dynasty that seemed unassailable. The IBMer wore a suit and tie when approaching the punch card feeder. Big Blue’s competitors, the BUNCH, were also called the Seven Dwarfs because their combined market share couldn’t compare to IBM’s dominance.

A few years later, the dress code relaxed a bit and Digital Equipment Corporation’s minicomputer displaced mainframes. IBM still exists, of course, although under a different guise, but DEC is no more. They were acquired by Compaq in 1998, killed by the Personal Computer.

The PC era lasted longest of all, more than 30 years, partly due to Moore’s Law: “The microprocessor shall double its power every 18 months”, and then repurposed as a transmission medium with the advent of the Internet. Thanks to the standardization enforced by the Wintel duopoly, the industry manufactured hundreds of millions of PCs, giving rise to an inexpensive clone organ bank that largely displaced higher lifeforms such as Sun servers (the company that once claimed to ‘put the dot in dot.com’). As an example, the five million servers deployed by Google use a combination of such parts — and private versions of Linux.

Referring to the PC era in the past tense is contentious. In a now famous post, Frank Shaw, the literate head of Microsoft’s Corporate Communications, contends that  ‘the 30-year-old PC isn’t even middle aged yet, and about to take up snowboarding’. I’m writing this on an Intel-powered personal computer and don’t feel particularly necrophiliac. But the marketplace has spoken: The PC is, at best, stalled. Looking at last quarter’s Microsoft numbers, shipments to business customers are still growing, about 5% year-to-year, while the consumer market is flat. (From Gartner, more details on the PC sales slowdown here.)

Contrast this with the rise of Google’s Android smartphones, Facebook, Twitter, Apple’s iOS devices (iPhone, iPad, iPod Touch), Zynga, LinkedIn… And the fate of the incumbents, Nokia, Palm, RIM, Microsoft… They’ve all been displaced, ‘‘flummoxed” in Steve Jobs’ words.

We just got the latest Mary Meeker presentation, now on the Kleiner Perkins web site as she joined the grand Valley venture capital firm, a great combination of PR and talent acquisition. Mary Meeker’s opus is 66 slides long and covers so much ground it could become overwhelming, but it’s worth your time. The range of topics is impressive: e-commerce, the global race to adopt mobile devices and apps, on-line payments, social networking as a pervasive wave of opportunity spanning the online experience. She ‘posits that the mobile revolution is still in its infancy and poised for tremendous growth’.
Regarding the changing of the guard:

She then points to the new entrants clobbering the smartphone incumbents:

But, there’s more than clobbering, there’s location. When it comes to operating systems, ‘Made in USA’ – and, more specifically, Silicon Valley, the Detroit of computing – still means something:

As much as I like and admire her presentations, I’d take a slightly different angle.

First, as Horace Dediu meticulously points out in his Asymco blog, I’d emphasize the startling creation and destruction of value that has taken place in the past four years, since Apple and Google have entered the field. (For a slightly less analytical and more animated take, there is also Brian Hall’s Smartphone Wars, occasionally NSFW, never dull.)
Calling what’s taking place “the biggest wave of growth, change and destruction” is no hyperbole: One company, Apple, went from zero to $70B in mobile revenue in 4 years; another, Google, propelled its Android platform to the top of the smartphone class; Samsung ships more phones than anyone else; Nokia lost its crown, it sales went down 13% year-to-year last quarter; Palm is no more; and Microsoft Windows Mobile sales are so small the company omits them in its latest quarter release, merely mentioning ‘favorable reviews’, confirming Ballmer’s earlier statement: “In a year, we’ve gone from very small to … very small.” This from the man who once predicted Windows Phone would get a 40% market share in 2012. When Nokia finally starts shipping Windows Phone 7 devices, we’ll see how Microsoft manages in the unusual role of being number three in a race.

Second, the combination. While both mobile revenue displacement and growth are impressive, the real revolution is in the Mobile + Cloud + Social explosion.
Why does Google ‘‘give away’’ Android, both the OS and applications? Android is a Trojan Horse that protects Google’s one and only business model, advertising, on mobile devices: Cloud + Mobile.

Facebook, an interesting challenge to Google, isn’t just a Social company, it could only reach its current 800 million registered users by deploying a scalable Cloud infrastructure.

Apple, rightly described as focused on great devices (read “hardware”), could only succeed with the iPod because of its iTunes service in the Cloud. This is the same iTunes that gave birth to the iPhone App Store, the great game changer, the Cloud service that morphed smartphones into app phones. Apple’s Cloud maneuvers haven’t always been felicitous — the company struggled with MobileMe — but they never gave up. We’ll soon see if the newly available iCloud, with its original approach to local caching and synchronization finally ‘‘Just Works”.

Lastly, emphasizing Meeker’s point about geography, inside a tiny circle, ten miles in diameter, we have three cities: Mountain View, Palo Alto and Cupertino. Google, Facebook, and Apple. Three companies redefining the future of computing, the new Mobile + Cloud + Social wave.
In the history of computing, there’s never been so much power concentrated in such a small area.

JLG@mondaynote.com

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13 Comments

  1. James Katt
    Posted October 24, 2011 at 4:25 pm | Permalink

    Quote “Android is a Trojan Horse that protects Google’s one and only business model, advertising”

    This is true.

    Unfortunately for Google, Apple’s Siri points to a voice interface that makes Google irrelevant. A voice interface has no room for ads. Apple’s Siri destroys Google’s income on the iPhone. Any copy of Siri will destroy Google’s income on Android. Ha ha ha.

  2. Walt French
    Posted October 24, 2011 at 5:57 pm | Permalink

    Thanks especially for the link to Ms. Meeker’s piece.
    .
    One of its very interesting points, slide 21, shows App+Ad revenue growing 153% CAGR. But it’s not the ads that are growing at that rate; it’s the apps.
    .
    The two are very different markets, of course. I think what it illustrates is that within apps, the money is in paid (or from other data, “freemium”) apps. I’ve also separately seen the claim that app revenue is more accurately characterized as game revenues with some non-games added on.
    .
    The pure ad-based apps would seem to be growing at a similar or even slower rate than the user base. Toss in Siri and other proprietary recommendation engines, and it may not be too early to look for “Peak Ad” on the internet, an astonishing shift if true.

  3. Jean-Louis Gassée
    Posted October 24, 2011 at 11:35 pm | Permalink

    @ Walt French: “Peak Ad”, I love it. And, yes, I fail to see much activity on mobile ads. My first thought: screen size a limitig factor. We’ll see. Amazon’s Silk, their “cutting Google off” browser and Apple’s Siri male an interesting trend, companies no longer willing to handle everything to Google. Next step: How Google reacts to Silk.

  4. Jean-Louis Gassée
    Posted October 24, 2011 at 11:38 pm | Permalink

    @ James Katt: Lets’s see how Google react other than Andy Rubin’s churlish statement contending people want to talk to someone else at the other end of the line, not to an assistant.

  5. Posted October 25, 2011 at 11:27 am | Permalink

    Apple, Google, Facebook and … Amazon
    It’s a four contestant race and Amazon shouldn’t be underestimated. They are very advanced in Web Services and Cloud.
    Apple might be the most vulnerable of the 4 as too much of the revenue comes from 2 single products. The Koreans, the Japanese CE firms, and soon the Chinese might make iPhone/iPad look dated, out of fashion or just commodities,

  6. Jean-Louis Gassée
    Posted October 25, 2011 at 5:31 pm | Permalink

    @ JF Susbielle: Agreed, Amazon is a great provider of Cloud services with AWS.
    As for Apple, it was criticized for having only one product, the Mac, that was going to be inevitably commoditized. In fact, it’s been gaining market share vs. commodity Wintel clones (and lots of margin $$) for 22 quarters, with no end in sight.
    Then the iPod happened, adding a revenue stream. Soon to be commoditized, said the experts. In reality, it’s been keeping about 70% market share for the past 10 years. Now, revenue is declining, the iPod is becoming a feature of iOS devices.
    Speaking of which, anothe revenue stream comes on in 2007, the iPhone. Again, the experts said it was doomed, commodity products would kill it. So farm while Android kills everything else and succeeds mightily, the iPhone keeps growing, analysts think up to 40 million units this _quarter_. And huge margins, in excess of 60%. And a product line that spans price points from free to more than $250. If the Mac didn’t get commoditized by a powerful adversary such as Intel, I don’t see why/how commoditization would happen to the iPhone.
    I’ll spare you the iPad example, similar story. So far, the fastest adoption for a consumer product, faster than the iPhone. And look at the ComScore numbers: http://bit.ly/tZVTTW
    “In August 2011, iPads delivered 97.2 percent of all tablet traffic in the U.S. iPads have also begun to account for a higher share of Internet traffic than iPhones (46.8 percent vs. 42.6 percent of all iOS device traffic).”
    All these proprietary Apple products are just one step away from disaster…

  7. Jean-Louis Gassée
    Posted October 25, 2011 at 5:34 pm | Permalink

    @ JF Susbielle: I meant “Wintel” above, not “Intel”. And apologies for several typos…

  8. Posted October 28, 2011 at 11:44 am | Permalink

    @Jean Louis : Sure. In 2000, with the MP3 format, 20$ Players made in Shenzhen and the Internet exchange, the online music scene seemed dead. No one thought it would be possible to extract value from it. And then came the iPod. Stunning.
    By 2007, the whole IT+CE industry was trying to imagine what the phone of the future would look like. It took over a year for the market, the players, the competitors to realise that iPhone was not a gadget but that it was IT.
    That is the amazing thing. Because normally, it takes years of trial and error before the standard prototype settles down. The prototype of the car we drive today may have been frozen sometime in the 30′s. The PC we are all using is the 1984 MacIntosh. And now out of the box, iPhone is THE Internet Phone.
    But that is very difficult to patent and protect. Because user experience is natural, it belongs to the people.
    “It changes everything” No. Not again. At least not every time. 4S improved camera doesn’t change anything. Galaxy Note and Nexus are more innovative and better products. It took 11 years for Win95 to catch up with 1984 Mac. But it took only 3 years for Android Galaxy S to match iPhone.
    Hence Steve’s anger at Google. iPhone mania obviously rests on a fashion bubble that can blow anytime. And iPhone could join the Mac and become what it is: a sleak Zen looking niche object for aficionados.
    The iPad inaugurated the third screen and couch-browsing. But it is basically a blown-up iPhone, and there’s a lot more magics out there that has yet to be introduced. No doubt that iPad3 will be challenged by the 7 Android sisters and will have a tougher time.
    Therefore: Apple products will be either commoditized (by the like of Kindle Fire) or pushed back to the usual Apple niche market after CE and IT brands finally wake up. Apple customer loyalty rests on volatile brand mania and not on social networks usage like Facebook. It is very vulnerable. Gap stores are closing. So might one day Apple stores.
    Apple should use its 40B$ not to kill Android, but to give itself a more sustainable long term base by emulating Amazon or Facebook.

  9. Jean-Louis Gassée
    Posted October 29, 2011 at 11:50 pm | Permalink

    @ JF Susbielle: A couple of thoughts. First, “it took 11 years for Win 95 to catch to the Mac”. The original Mac held great promise but was handicapped at birth, no hard disk, no expansion, no color display, no speedy Lotus 1-2-3 written in assembler. It took close to 20 years for the Mac to catch up with Windows: the Mac has now been growing faster than the PC for more than 22 consecutive quarters. Forrester research, a research firm that, only three years ago, proniunced the Mac unfit for Enterprise use, now tells the same clientèle they ought to allow the Mac in their midst because Mac users are more productive: http://read.bi/sVToj8
    Second, you appear to assume “everything gets commoditized eventually”. Do you mean like food, drink, clothing, cars, furniture, housing? The facts would incline one to think the opposite: we don’t want commodity anything, even water, ask Evian, Perrier or Fiji. Same for bee or wine, thankfully!
    And calling the iPad a blown-up iPhone? That’s what Eric Scmidt first said, he then changed his tune. And for tablets, we see markey share ”numbers” putting the iPad at 70% share. But CommScore numbers at 97.2%, as in my eralier reply to you. This said, I have no idea what the iPad 3 might look like and will make no prediction one way or the other. Apple occasionally makes products that don’t sell, anything could happen.
    But, so far, what you dismissively call “sleak looking Zen niche objects for aficionados” sell in numbers that belie that restrictive characterization. If the 4S sells in the kind of numbers analysts forecast today (35 to 40 million for this current quarter), the niche characterization doesn’t work, does it?
    Gap stores close because they fell into a rut of indifferent merchandise. The same fate awaits Apple if it does. In the meantime, it doesn’t, go do a channel check. And J. Crew, run by an ex Gap exec, flourishes, because they offer the stylish merchandise customers could no longer get at Gap.
    Apple is now bigger than HP or Del, how does that fit the “niche market” moniker?
    I agree with you the fight against Android is unpleasant. In the meantime, the 4$0B fugure you quote became $81B. Android OEMs paying royalties to Microsoft, courts are looking into Samsung abusing Apple’s IP and/or copyrights, Google is in trouble with Oracle over IP abuse. One could be tempted to think Google/Android took too many liberties with others’ IP, while building a business on Stanford patents…

  10. Posted October 30, 2011 at 7:01 pm | Permalink

    @Jean-Louis: By commodity I mean: Amazon distributes tablets in order to sell contents. Apple distributes contents in order to sell devices. Definitely two different models. I believe the first model will force a form of commoditization.
    Apple is a very strong brand. But Apple is what Sony should have become. And Sony, Sharp, Panasonic and the rest have been humiliated, ridiculed by this single man. They now know what the product looks like and they are after it. I mention the Japanese because they have to wake up. But of course the fiercest competition comes from the Koreans. This week’s Galaxy Note and Galaxy Nexus are superior products. Samsung can churn out new products ever other month. Quite the opposite of Apple’s yearly announcements.
    So do you seriously think that one single company with single products, with a single design can remain ahead of the combined forces of the world CE and IT?
    Apple will always be a strong brand. Sure. But with 15% – 20% market share on the top tier products. That’s a lot already.
    TWO: iTunes/AppStore is patterned after DoCoMo’s iMode in Japan, and before that Microsoft’s 1994 MSN (which they had to shelf because of the Internet), or even the French Minitel;
    All this means that all the terminals have to be compatible, so that the ecosystem does not develop multiple versions of the same App. In Japan, all manufacturers had to comply with DoCoMo’s R&D specs. Their brand names were even removed from the phones. Steve’s dream was to make Apple (a device manufacturer) the sole supplier of not just the system (like MS-DOS, Win, Android) but also the hardware. It will fail on both items just like it failed 30 years ago. And for the same reason. Android = MS-DOS ? No patent case can stop the law of gravity towards a common standard. And if it is not Android, it will be something else. Or regional architectures (like an Asian OS).
    I think we have passed the tipping point with iPhone. If you want a date, it is the day the Galaxy S II came out. iPhone has lost ground to Android and the CE / IT industry. It cannot catch up. It is too late, a huge momentum is there. And if iPhone looses ground, iPad will follow a year later.
    To conclude: I believe the whole Apple story of the last decade to be a Reality Distortion Field all together. You need a Mandrake the Magician to create the illusion. It can only shrink to its natural size once the bubble bursts.
    No doubt Steve is the only true genius of the scene. He will have been the creative defining force behind 3 out of 4 screens (left TV).
    Of course you understand that I have and will never be an Apple customer. I can’t be imposed a set design, buttons, procedures, or denied FM Radio, Flash and so on. Apple is to me totalitarian. Like the Village of the Prisoner. “I’m a free man”. Remember the 1984 ad? Funny how corporations will one day claim to “think differently” and the next will trap you in a one-fit-for-all closed environment.

  11. Paul Montwill
    Posted November 1, 2011 at 1:28 pm | Permalink

    Great piece, Jean-Louis. An indepth analysis.
    I don’t understand why Apple can’t make it with their cloud. I hope they finally did with iCloud.

    It is a shame that companies still treat social and mobile as a buzz and hype and not as a tool like Gary Vaynerchuk shows.

  12. Posted February 3, 2012 at 3:30 pm | Permalink

    I really like the way you raised this topic and took out time for it.Although i was expecting more information , i really like the way you present it.

  13. Posted May 4, 2012 at 9:10 am | Permalink

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  12. [...] June 1930 Website Templates by Free CSS Templates var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-24942254-1']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www&#039 ;) + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); Universitas Negeri Malang Perpustakaan Universitas Negeri Malang Mulok Perpustakaan Universitas Negeri Malang Opac Perpustakaan Universitas Negeri Malang Index Artikel Perpustakaan Universitas Negeri Malang Index Artikel Perpustakaan Universitas Negeri Malang Perpustakaan Digital Universitas Negeri Malang Perpustakaan Digital Universitas Negeri Malang …. [...]

  13. [...] June 1930 Website Templates by Free CSS Templates var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-24942254-1']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www&#039 ;) + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); Universitas Negeri Malang Perpustakaan Universitas Negeri Malang Mulok Perpustakaan Universitas Negeri Malang Opac Perpustakaan Universitas Negeri Malang Index Artikel Perpustakaan Universitas Negeri Malang Index Artikel Perpustakaan Universitas Negeri Malang Perpustakaan Digital Universitas Negeri Malang Perpustakaan Digital Universitas Negeri Malang …. [...]

  14. By Social problems / by Carl M. Rosenquist on October 29, 2011 at 7:01 am

    [...] June 1930 Website Templates by Free CSS Templates var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-24942254-1']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www&#039 ;) + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); Universitas Negeri Malang Perpustakaan Universitas Negeri Malang Mulok Perpustakaan Universitas Negeri Malang Opac Perpustakaan Universitas Negeri Malang Index Artikel Perpustakaan Universitas Negeri Malang Index Artikel Perpustakaan Universitas Negeri Malang Perpustakaan Digital Universitas Negeri Malang Perpustakaan Digital Universitas Negeri Malang …. [...]

  15. By 5 Mobile Cloud Sites | Instant Phone Info on November 1, 2011 at 4:02 pm

    [...] Mobile + Cloud + Social | Monday NoteOct 24, 2011 These are the three interdependent forces that power the biggest wave of growth, change, and Mobile Phones ← Music Industry Newswire : 404 Error (Page Not Found) /* */ [...]

  16. [...] en la gran fuerza transformadora del sector de las tecnologías de la información, recoge este post de Monday Note escrito por Jean-Louis [...]

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