Ebooks: Defending the Agency Model

(Last of a series — for a while.)

Launching an antitrust probe against books publishers, as the US Department of Justice might do, can’t come at a weirdest time. In the two previous Monday Notes, we explained how Amazon is maneuvering itself into a position to dominate the entire book industry. The Seattle giant keeps moving up the food chain, from controlling ebooks distribution (in addition to selling print books), to competing against publishers and even agents by luring best selling-authors. No one would bet a dime on the printed book as it reaches its peak while ebooks sales keep exceeding expectations.

Then, why does the DOJ waves the threat of an antitrust action?

Five publishers –and one distributor, Apple– are in the the US administration’s crosshairs:  Hachette Book Group (a division of Lagardère Group), Simon & Schuster (CBS Corp),  MacMillan (Holtzbrinck GmbH), Penguin (Pearson PLC), and HarpersCollins (News Corp). All are said to be suspected of ebooks prices collusion. (The Wall Street Journal broke the story on March 9th).

First, some background. There are two competing distribution models for printed books, electronic books and electronic newspapers as well: the wholesale model and the agency model. Using the wholesale model, the publisher sells its goods to the distributor for a fixed price — say half of the suggested street price — and the distributor is free to decide the actual price to the public. In the agency model, the publishers set the retail price, the distributor gets a fee (30% or so) and that’s it.

Amazon is fond of the wholesale model. But, in order to effectively enter a new market, the company had to make concessions. For example, in the newspaper business Amazon reluctantly yielded to the demands of European publishers who preferred the agency model. French publishers went for this arrangement last year (but they priced their publications too high, forgetting that a real e-paper format has nothing to do with PDF facsimile or a digital edition loaded with features). In the UK, British newspapers went for the wholesale model, much cheaper for the customer: they are doing well with lower margins and much higher volumes. (Price elasticity is a proven concept for digital publishing).

In the US market, Amazon offers nothing but the wholesale model. You end up with absurdly low prices:

…While the French weekly Paris Match won’t accept any discount:

… At least on Amazon. On the Relay.com digital kiosk, the magazine is sold for €1.59 ($2.08) per copy.

When it comes to selling newspapers or books, the wholesale model doesn’t seem to favor the publisher, this for three main reasons:

The wholesale model’s primary goal is to serve the retailer’s overall strategy. Let’s assume Amazon wants to strengthen its general e-distribution market share and to increase sales of its Kindle product line. Then, the price of the primary product becomes secondary: it is in the company’s best interest to price-dump ebooks top-sellers in order to stimulate the sale of other products, or to up-sell high-margin items through its incredible recommendation engine –something Amazon is extremely good at. The entire retail sector strategy is based on a similar combination of moves.

– This makes the wholesale model is a deflationary one. Once it has acquired the rights to distribute a book (print or digital), the retailer is free to lower its margin as it sees fit, even going into negative territory (provided there is no law, such as in France, that prevents dumping practices). As a side effect, consumers gets used to low prices, ignoring the fact such prices may or may not reflect the item’s true economic value: a bestseller acquired for $14 by Amazon will be sold for a discounted $9.99. Once the the consumer bites, the retailer catches up by selling other higher margin products and/or hooking the customer into its system.

That’s why, when Apple launched its iBooks Store, publishers stuck inside Amazon’s wholesale system were willing to take their chances. They asked Steve Jobs for the agency model: price set by them and Apple taking its 30% cut. Jobs obliged, he wanted to boost iPad sales and, to do that, needed to attack Amazon’s domination of the ebook market. (Kindle formats currently accounts today for 60% of total sales). Jobs’ move put publishers in a position to go back to Amazon and ask for the same conditions.

Coming back to the DOJ’s looming antitrust action, did the book publishing industry collude in trying to pressure Amazon to change its practices? I don’t know if they acted in concert (people talk, you know) but they moved in accordance to their best interest by taking advantage of the newcomer, Apple. Now it seems the dispute over pricing has resumed: last month, Amazon pulled out 4,000 ebooks from one of the biggest books distributors in the US, the Independent Publishers Group (story in the New York Times here).

Pricing an item should be left to the one who produces it. The case of the book publishing industry is not as simple as, say, an appliance maker looking for the most potent retail channel for its hair-dryers or its toasters. The book sector is entering a painful transition: First, it needs to respond to consumers who want a large catalog of inexpensive ebooks; two, there is a plateauing but still strong print market ($73 billion worldwide). Managing a smooth decline for this segment is key to the industry’s health, especially as the ebook market yields thinner margins. Legacy publishers are culturally ill-equipped for such a difficult transition: they now find themselves competing with the agile, cash-rich, data and technology-driven players of the digital world.

frederic.filloux@mondaynote.com

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14 Comments

  1. Posted March 11, 2012 at 9:23 pm | Permalink

    “he wanted to boost iPad sales and, to do that, needed to attack Amazon’s domination of the ebook market. ”

    Nope. Hardware is not content. Apple could just as easily have pushed for Kindle apps on the iPad. They didn’t have to open an ebookstore.

  2. Fafnir
    Posted March 11, 2012 at 11:58 pm | Permalink

    Switzerland, which let its people to decide directly, has rejected massively (in particular in the German speaking part because they have tested this bitter medicine not long ago) the anti-dumping law on books.

  3. Posted March 12, 2012 at 12:44 am | Permalink

    The comparison between Time Magazine in the U,S, and Paris Match in France isn’t completely fair. Time sells its subscriptions for $30/year (see http://goo.gl/i7cNC), which includes both a print and tablet subscription. Amazon and other resellers are simply selling subscriptions for the same price.

    Second, all evidence available, including Steve Jobs’ comments in Walter Isaacson’s biography, suggests that it was Apple that proposed the agency model to the “Big 6″ publishers, not the other way around. Five of the six adopted it as a way to wrest pricing control from Amazon.

    Finally, why, exactly, are books different from appliances so far as pricing is concerned? In the U.S., manufacturers have a very constrained ability to control the prices at which their products are sold. They can do so by limiting distribution, by limiting the wholesale margins that resellers get, or by using non-price means (such as co-op fees) to encourage support of pricing policies. Price-fixing is against the law in the U.S (see the Sherman Act), and the EU is expected to take similar action against Apple and the publishers in Europe.

  4. So What
    Posted March 12, 2012 at 1:34 am | Permalink

    So Lets assume Apple is found guilty.
    Can the government force them to offer wholesale model.
    or Will Apple just dump the whole book market.

    This kind of collusion is everywhere from Wall Street to Oil Companies.
    Government doesn’t even prosecute crimes admitted under oath
    like Goldman Sachs just testified that they software that was stolen
    by a russian was for manipulating the market.

  5. Posted March 12, 2012 at 3:48 am | Permalink

    Yes, the U.S. Government can force Apple and the five publishers to go back to the wholesale model, either if the Justice Department prevails in court or by consent decree. Whether or not that causes Apple to get out of the eBook business is Apple’s decision. As for collusion everywhere, your argument is tantamount to saying that someone got away with murder, so I should be able to get away with murder, too.

  6. Posted March 12, 2012 at 3:58 am | Permalink

    Let me make one more point that might clarify things: The agency model was forced on every U.S. eBook reseller and wholesaler by the Big 6. With the exception of Apple, there were no “negotiations” involved–resellers were told that they had two choices: Accept the agency model or stop selling the publishers’ eBooks.

  7. zato
    Posted March 12, 2012 at 8:25 am | Permalink

    Len Feldman: “Yes, the U.S. Government can force Apple and the five publishers to go back to the wholesale model…”

    What wholesale model – the Amazon wholesale model, where Amazon pays the publisher 30% of publisher retail for books? And set retail at whatever will drive all other retailers out if business. No publisher, or retailer other than Amazon, wants to go back to that.

  8. Fab
    Posted March 12, 2012 at 8:39 am | Permalink

    If you think this model is bad, think of the situation of farmers who sell their stuff through supermarkets. It’s even worse. But many consumers have benefited a lot from prices going down. Farmers who produce an item are not the one setting the price, although they would like to.

  9. Corrupted Mind
    Posted March 12, 2012 at 9:01 am | Permalink

    Two comments.

    Firstly, publishers are able to set the wholesale price at whatever they wish. The idea that they have to sell them cheaply is a fallacy. If Amazon wants to make a loss surely its up to them.Cheaply

    Secondly, the agency model alone wasn’t sufficient to raise prices but the agreements prohibiting sale by any other model. It was this which had the greatest price fixing impact and that they all acted in concert moving to this model for the launch of ibooks illustrates the collusion.

  10. Posted March 12, 2012 at 1:19 pm | Permalink

    >>>You end up with absurdly low prices:

    Which you are probably very fond of paying, yet you want eBooks to have laughable price-gouging. You’ve become The Man.

    Don’t Believe The eBook Anti-Anti-Trust Spin
    http://mikecanex.wordpress.com/2012/03/11/dont-believe-the-ebook-anti-anti-trust-spin/

  11. Required
    Posted March 12, 2012 at 6:23 pm | Permalink

    >> [Publishers] asked Steve Jobs for the agency model: price set by them and Apple taking its 30% cut. Jobs obliged…

    Actually, Apple’s App Store had already been using a 70%/30% agency split with iOS app developers for a few years, and iTunes was already all set up for that approach. 70/30 would have been Apple’s natural first choice/suggestion for model.

    (Why would Apple expect to re-write the existing iTunesConnect backend to accommodate a custom alternate model for a single product line? From their point of view, 70/30 is how they were running their store, and books were just one more product to put into their existing storefront.)

    >> Jobs’ move put publishers in a position to go back to Amazon and ask for the same conditions.

    Actually, publishers would have been forced to take this new model to Amazon, because of their pre-existing agreements with Amazon. Many publishers’ existing agreements with Amazon require them to give Amazon the best existing price. Most agency prices are actually lower than wholesale list prices, so when the publishers switched to sending out a lower price to Apple, they would have had to take that arrangement to Amazon as well.

    Publishers may have leapt at Apple’s customary 70/30 when they realized it would give them a way to set pricing expectations in an emerging market. But overall they appear to have been react-ers, finding an advantage in a conflict between retailers’ contracts, rather than adept schemers and plotters.

  12. Posted March 13, 2012 at 7:01 am | Permalink

    Fashion sells. There’s no point in going against it.

  13. chuck
    Posted March 15, 2012 at 10:38 am | Permalink

    Yep! And here’s how we’ve got paperbacks that are CHEAPER than ebooks. Fuck that!

  14. Posted March 16, 2012 at 10:45 am | Permalink

    You done a Great job..and Thanks for sharing this info…

5 Trackbacks

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