Apple will licence the iOS. An unexpected disturbance is apparent in Apple’s vaunted Supply Chain. It’s not what’s there, but what isn’t: In the past, each new iPhone was preceded by an increase in orders for displays, batteries, memory, cases, etc. But now, as we approach the September/October launch of the new iPhone 5, the manufacturing pipeline is only modestly full.
Concerned by the underflow, I put in a call to a friend at DigiTimes. Is this just a test run that portends a delayed release? According to my friend’s usual sources: No, the launch hasn’t been pushed back. The parts aren’t on order because Apple intends to produce the new iPhone in much smaller numbers offered through online sales only, plus a small subset of the Apple Stores worldwide (no more than 44 stores, says the rumor). But there will, nonetheless, be much rejoicing at the launch, because…
…Apple will announce a broad iOS licensing program.
This is great news for “rational” business people: Apple has finally come to its senses. I imagine the explosion in the media:
Apple sees the light at the end of the tunnel, and it’s the Android locomotive with Samsung at the controls.
…or…
Years ago, I told Apple’s CEO: ‘Mr. Jobs, break down that wall’. Thank Heaven, Tim Cook is a reasonable man: the Walled Garden is now open to all.
But I couldn’t help but ask: Why launch a new iPhone at all, why not leave the field fully open to Apple’s new partners? My friend was ahead of me; he had already asked the same question. The answer: Apple must set the proper hardware standards for the iOS platform while leaving room for its OEMs. The iPhone 5 isn’t an ordinary iPhone, its a design point.
As I put down the phone, I spin out the rest of this story:
In order to compete with Android, which is free but for the occasional payoff to the Redmond Patent Troll, the iOS license is forced to essentially zero, as well. Before its epiphany, Apple made about $400 per iPhone. Now enlightened, Apple’s margin for each design point iPhone is around $50 per unit, and the company makes nothing on the huge number of iOS clones sold by Samsung, HTC, Huawei and ZTE, RIM and Nokia (just kidding about these last two).
Within weeks (days?), the big Wall Street funds that own most of AAPL dump their shares and the most valuable high-tech company in history loses 90% of its market cap.
Let’s stop the fiction here and consider the very real peril in switching business models. Once you choose a path, you stick to it for the rest of your life, whether brutish and short, or long and prosperous.
In the mid-nineties, Apple tried to correct the errors of its un-licensing ways and almost paid with its life as Power Computing and Motorola siphoned gross margin money out of Apple’s P&L. When Jobs reverse-acquired Apple, one of the first things he did was stanch the bleeding by canceling the Mac OS licenses. It was met with noisy disapproval – for a while.
With this in mind, let’s look at two other companies that are trying to finesse difficult business model moves: Microsoft and Google.
Microsoft announces its Surface tablets…pardon…Tablet PCs, and quickly finds itself between two business models: Are they offering a vertically integrated device, a la Xbox; or are they licensing a software platform, as in Windows/Office? As remarked upon by Horace Dediu and others, one day Ballmer says:
“We are working real hard on the Surface. That’s the focus. That’s our core.”
and the next, with equal strength of conviction:
“Surface is just a design point.”
Ballmer isn’t delusional, he knows he can’t dump his OEM vassals and become a vertically integrated tablet maker overnight, setting up manufacturing, distribution, and support for 100 million or more units a year. Also, PC+ wars of words aside, he sees that these annoying “media tablets” are gaining on Windows PCs.
The solution: Announce Tablet PCs that he hopes will spur HP, Dell, and Lenovo to imitate and even outdo Microsoft own Surface devices. In a perfectly Nixonian explanation, Ballmer promises that after years of forcing PC clone makers into a race to the bottom by constantly eating into their margins — and then condemning them for their shoddy products — the new, open Microsoft won’t cheat its business partners, they won’t withhold some of that “openness” for exclusive use by Microsoft’s own devices.
As with the presidential precursor, this could be a very shrewd move…and ultimately doomed.
If it works, Microsoft will have succeeded in “reimagining” Windows.
If it doesn’t work, Ballmer will have a “neither-nor” business model on his hands: He’ll have chased away partners without gaining the time and talent to create a Microsoft tablet business the size of Google’s and Apple’s. Perhaps, in Brian Hall’s words: “Someone should tell Microsoft that PC+ is about as likely as Minicomputer+“.
So far, traditional Windows OEMs have been quiet, with the (perhaps transitory) exception of HP which announced that it won’t make a Windows RT tablet. (That’s the ARM-based variant, as opposed to the more conventional Intel-based one.)
All subject to change, as we know from Ballmer’s constant zigs and zags.
With Google we see what could be the beginning of several contortions. Just like Microsoft, Google seems to have become impatient with their own subjects: “No one seems to be able to do a proper tablet…we’ll have to do it ourselves.” (We know what “proper” means, here: It’s a grudging recognition of the great degree of complexity that belies the iPad’s benign surface.)
So now we have Google’s 7″ Nexus tablet, the first such device to receive the highest of honors — A Tablet To Rival the iPad — bestowed by reviewers from the NYT, the WSJ, Ars Technica, and others.
(I’m getting mine. Here’s my order number: 15731260465432498277.1587861291707893. Thirty-six digits. They must be kidding, right? Or they’re making room for a lot of orders from exoplanets. Not enough for a Googol, though.)
Is Google’s “vertical” move into designing, manufacturing, selling, and supporting its own tablets the same as Microsoft’s? Probably not. In the past, they tried with phones made by HTC, but the experiment didn’t last. Because Amazon was able to pick Android’s lock and create the Android-based yet non-Android Kindle Fire, Google’s current move could be much more serious.
And it could carry serious risks, as well: The gentle folks at Samsung are not going to take this with a smile and a quick genuflection. If they’re not cowed by Apple, they certainly aren’t going to let Google eat into their tablet business. As for phones, there’s Google’s $12.5B subsidiary, Motorola Mobility, another irritant for Samsung and other Android smartphone makers.
Like Microsoft, Google now faces the toxic waste of its own licensing formula: A good, enthusiastically-adopted platform that launches a race to the bottom. With few exceptions, the low margins and the haste to produce model after model have starved engineering teams of the budgets and time they need to to come up with “proper” products. Google becomes unhappy, decides to “do something about it” — and thus pushes itself closer to a business model change in which it competes with its own partners.
For the first Nexus tablet, Google can sell it at cost (or close to it), just like Amazon. But Google doesn’t have Amazon’s ecosystem, its vast store of physical products and digital content that the Kindle Fire helps sell. Sooner or later, this could force Google to make tablets “for their own sake”, as a money-making business unit.
Or they could stick with the current Android strategy: An OEM platform that runs zillions of devices, all with the same goal: Expose the consumer to Google services, to the radiation of its advertising business, all the time, everywhere, on any device.
Or , like Microsoft, end up in a neither here nor there crack of the business model space.
This is going to be interesting.
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19 Comments
Please don’t do this too us. “Let’s stop the fiction here ” half-way down?
These fiction-focused posts (2nd one you’ve done recently) do need some kind of a dislaimer.
I just don’t agree about google and android. Google seeds the market with reference models. It’s like seeding with new genes in the wild to create more fit handsets that can evolve more quickly in a turbulent environment. The manufacturers are seeded with this DNA to produce something better, faster and more beautiful.
Google doesn’t have to do everything. Google just needs to lead the market. I think this is a great strategy that’s causing fits for Apple.
I ordered one as well… as a gift because I am very Apple centric. This is what upset me about Google. That Play store is a mess. Besides the ridiculously long order number there is not way to change your shipping address online. There is no way to cancel your order online. Everything has to be done via the phone. I spent 40 minutes on hold to see if I could switch my shipping address from my home to office. Surprise!! I could not! Seriously? They have no skills dealing with physical products and it shows.
>>>If they’re not cowed by Apple, they certainly aren’t going to let Google eat into their tablet business
WHAT “tablet business”? Samsung admitted they haven’t been doing well (Google it). They also dropped the 8.9 Galaxy Tab, ironic given it’s the best size competitor to a 7.85″ iPad Mini. Yeah, there’s the 7.7, but no WiFi-only version has appeared in the US, only Verizon has it, and that Super AMOLED screen is battery-eating for something as simple as reading. There are few real fans of TouchWiz out there too.
Apple’s strenuous efforts notwithstanding, it seems like there are NO barriers to a competitor duplicating your software and ruining whatever protective barrier you thought you had.
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Does anybody else think this may be Google’s lasting legacy, or at least that they are the poster child for? It was just a few years ago that hardware was the commodity play (as JLG rightly notes, driven by a lack of innovation from Redmond so that pennies of margin were all that separated the boxes). And now, integrated hardware is God, because Apple bundles its software profit margins into hardware?
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Allow me to be skeptical. The standout failures are the woefully inadequate or even bumbling-looking Xoom, WP7 and Playbook. These were simply inadequate, and the fact that they were cobbled together as boxes of parts from multiple vendors was not what did them in. Ditto, Windows PCs are not musty old things because of a lack of close partnerships with hardware, but from Microsoft’s steadfast resistance to Mobile. (Take a look at the utterly touch-hostile dialogue boxes for detailed features in today’s Office announcement, a “breakthrough” mobile!)
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If hardware innovation slows, as it well might (absent ubiquitous 5G networks, holographic displays and Near+Medium+Far-Field Communications), then the battlefield will shift to a company’s ability to communicate how significant other new system- and software-level features are. Ergo, Siri.
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Methinks the battle shifts to favor firms that can communicate a comprehensive suite of sensible, valuable features, with the occasional breakthrough that many will be able to identify with (the way that Apple wishes we all would with Siri). I think the “business model” of hardware-only, vertical
…I think the “business model” of hardware-only, vertically integrated h/w & s/w, or software-only misses the point: companies entering an established market have to prove they have unique, or at least much better, features to grab customers’ attention. Microsoft, for one, seems to remain a captive of their Enterprise desktop customers, and should expect to fail in efforts to expand beyond that slow- or negative-growth market.
Jean-Louis
I don’t get why Apple would go the iOS licensing route. What’s the problem they face for which this move might be the answer? You go on to point out the difficulties faced by Apple’s major competitors. Seems to me that these trials point to the strength of Apple’s model. Why do a 180 when all your competitors are still working the kinks out of their own models?
I am with APitt: not sure that Nexus 7 is such a significant inflexion to Google’s strategy to seed with reference model. Also the manufacturer brand is present (Asus). The price point is interesting though, as you seem to suggest that Google is subsidizing to get to that level. I dont know if it is true, and/or if it is that different from the first Nexus.
APitt “The manufacturers are seeded with this DNA to produce something better, faster and more beautiful.”
The problem with that scenario is that with the Nexus 7 Google may have seeded the DNA but they took all the air away. As Jean-Louis points out, these “reference” designs are being sold at cost. Google still makes (a bit of money on the eyeballs), but where does Samsung find any margin?
This is the same issue that MS has, you can build a great device as a reference, but if you sell it at cost you are suffocating those you are trying to motivate.
Good article, Jena-Louis, I enjoyed reading it, especially the part about Google’s move into hardware. You raised several good points.
Sorry about the typo, that should of course be Jean-Louis
You seem to be unforgiving to Google (and Microsoft).
The “design point” strategy is a great move, probably the best possible for both of them. Now the OEM have a clue about what to do. They are great to copy, bring incremental improvements, fill in every niche and trigger a cost reduction war, but they can’t be asked to be “disruptive” nor “visionary” : it’s not their job.
I think this strategy completely fill the current guidance void, and will make the Tablet a viable and ferocious market.
Which is, by the way, exactly what Apple can be afraid of…
Apple is business model nirvana, nearly complete vertical integration. Google and Microsoft have seen the light and are racing towards vertical integration but it’s really hard. But the Google model is ubiquity and the Apple model is roach motel (MS – whatever). Google open sources the core layers of Android so everyone is inclined to use it since it is free and good. People can ad value as they see fit. The end result is some Android users are more profitable to Google than others but everyone’s using it. Google’s proprietary value add services are then ported to iOS to the extent possible… more ubiquity.
Choose Apple and be prepared to pay up because it’s the last technology choice you ever make because Apple always knows what’s best for you and they make it as hard as possible to leave once you’re in.
I think Google is pursuing a messier, more humane model incrementally headed towards ubiquity. Apple is pursuing an authoritarian model which needs to be fed by smash hit products. Good luck.
Relevant quote from Piper Jaffray analyst Gene Munster, quoted in ZDNet:
“80 million iPhone 5 units are in the bag. . . Our recent survey of 400 consumers confirms our belief that the iPhone will take share over the next few years. In our survey, 65% of phone owners said that their next phone is expected to be an iPhone, which compared to 52% total iPhone ownership in the survey. We also note that the re-buy rate of iPhone users increased slightly y/y to 94% from 93%. Most importantly, 51% of consumers that planned on making the iPhone their next smartphone (whether current iPhone users or not) said they were waiting for the iPhone 5. We believe this suggests that as much as 50% of our estimated iPhone units for FY13 are in the bag (~170 million iPhone users x 94% re-buy x 51% iPhone 5 planned purchase).”
http://www.zdnet.com/apple-iphone-5-will-set-up-4g-lte-android-showdown-7000001219/
This is the first Monday Note that I don’t agree with.
Lets take a guess on what’s currently cooking in Apple labs.
iWatch (previously iPod Nano), iPad mini (previously iPod Touch), Apple TV & iMote (multi touch for tv ala leap motion), iPad 8″.
The interesting thing is that all the above will be within the $100 to $250 range. The only way apple can make money at that price point is to charge users to sync their data across these devices.
Here’s when these companies make money currently:
Microsoft : $1000.
Apple: $500.
Google and Amazon: Under $200.
As the new $200 price point emerges, Apple has to figure out how to to make money at that level.
iCloud is the big bet. Charge people to save data in the cloud and build an ecosystem of cheap devices around it.
I’d say its apple’s business model thats changing.
The point is that Apple doesn’t need to change it’s biz plan. Google and MS do. But they are in a space where apple eats all the profit. So they have to abandon their hardware partners and building the completely vertically integrated solution is very very hard.
IF samsung is smart they have a clone and own android stack like amazon. The question is can they learn to do the software side of things faster than google can learn to do the hardware side and customer support side. Apple isn’t really googles competitor on mobile (pros vs minor league)… Samsung is.
Sure, the partners of Microsoft and Google are probably very unhappy, but where can they go?
Je suis en train de créer un blog et je me renseigne sur le référencement de mon site. Je serais vraiement intéressé de savoir votre avis sur ceci.. Afin d’économiser sur le devis d’un référencement de site web et mieux profiter de la prestation d’un webmarketer seo, vous pouvez suivre des formation seo pour devenir à votre tour un expert seo services. Des conseils ?
référencement naturel http://goo.gl/IFm7g référencement google
I almost never leave a response, however i did a few searching and wound up here Business Model Dances | Monday Note.
And, if you are writing at additional places, I’d like to keep up with anything fresh you have to post. Would you make a list of the complete urls of all your public pages like your linkedin profile, Facebook page or twitter feed?
And I do have a couple of questions for you if you tend not to mind.
Is it simply me or does it look like a few of these remarks look
as if they are left by brain dead folks?
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