Comments on: Minding The (Apple)Store http://www.mondaynote.com/2012/11/11/minding-the-applestore/ Media, Tech & Business Models Mon, 20 May 2013 01:34:25 +0000 hourly 1 http://wordpress.org/?v= By: Jean-Louis Gassée: gli Apple Store sono troppo rumorosi - macitynet.it http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-42891 Jean-Louis Gassée: gli Apple Store sono troppo rumorosi - macitynet.it Sat, 18 May 2013 07:35:54 +0000 http://www.mondaynote.com/?p=5089#comment-42891 [...] punto della sua vita si trovò a offrire ad Apple l’alternativa a quello che è oggi OS X, si lamenta della rumorosità dei negozi della Mela. L’Apple Store di Palo Alto (California) è stato [...] [...] punto della sua vita si trovò a offrire ad Apple l’alternativa a quello che è oggi OS X, si lamenta della rumorosità dei negozi della Mela. L’Apple Store di Palo Alto (California) è stato [...]

]]> By: badbreathhalitosis.com http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-42422 badbreathhalitosis.com Tue, 07 May 2013 14:33:38 +0000 http://www.mondaynote.com/?p=5089#comment-42422 If you desire to improve your know-how only keep visiting this site and be updated with the latest information posted here. If you desire to improve your know-how only keep visiting this site and be updated
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]]> By: sri lanka web design http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-32212 sri lanka web design Mon, 25 Feb 2013 16:07:01 +0000 http://www.mondaynote.com/?p=5089#comment-32212 Apple stores products display is amzing and it has its own unique features... well why dont you go and try your self it worth to go Apple stores products display is amzing and it has its own unique features… well why dont you go and try your self it worth to go

]]> By: sri lanka hotels http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-32211 sri lanka hotels Mon, 25 Feb 2013 16:04:42 +0000 http://www.mondaynote.com/?p=5089#comment-32211 no words to comment my friend if it says Apple the world no 1 and amazing brand no words to comment my friend if it says Apple the world no 1 and amazing brand

]]> By: sri lanka htoels http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-32210 sri lanka htoels Mon, 25 Feb 2013 16:02:28 +0000 http://www.mondaynote.com/?p=5089#comment-32210 wow amazing apple is no words to explain about it wow amazing apple is no words to explain about it

]]> By: Sommer http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-31900 Sommer Fri, 15 Feb 2013 15:41:42 +0000 http://www.mondaynote.com/?p=5089#comment-31900 When I originally commented I clicked the "Notify me when new comments are added" checkbox and now each time a comment is added I get four emails with the same comment. Is there any way you can remove people from that service? Cheers! When I originally commented I clicked the “Notify me when new comments are added” checkbox and now each time a comment is added I
get four emails with the same comment. Is there any way
you can remove people from that service? Cheers!

]]> By: Someone Goofed, And Apple’s New ‘Prototype’ Store Is Unbearably Noisy http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-31483 Someone Goofed, And Apple’s New ‘Prototype’ Store Is Unbearably Noisy Tue, 22 Jan 2013 08:24:30 +0000 http://www.mondaynote.com/?p=5089#comment-31483 [...] almost unbearably noisy,” according to Jean-Louis Gassee, a former top Apple executive, who writes in his weekly “Monday Note” blog that the sound levels in the store are not just annoying – they’re dangerously [...] [...] almost unbearably noisy,” according to Jean-Louis Gassee, a former top Apple executive, who writes in his weekly “Monday Note” blog that the sound levels in the store are not just annoying – they’re dangerously [...]

]]> By: WIFI Antennas http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-31305 WIFI Antennas Sat, 12 Jan 2013 16:48:57 +0000 http://www.mondaynote.com/?p=5089#comment-31305 PROS: Appears to give a tighter seal than other connectors I've seen. PROS: Appears to give a tighter seal than other connectors I’ve seen.

]]> By: Megan http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29869 Megan Mon, 26 Nov 2012 15:44:16 +0000 http://www.mondaynote.com/?p=5089#comment-29869 I agree completely! This store is way too loud. As a committed buyer of Apple products, (ie. iPad, iPhone, iPod, ect.) I love the store and I get that they are trying to be 'hip' and draw in crowds. But once you are in, it's very overwhelming. That being said, I've NEVER had a bad experience in an actual Apple store. I choose these over any reseller like Best Buy or Target because the staff is friendly, knowledgeable and surprisingly honest. The fact that they are actively researching sound levels has to stand for something. Thanks for sharing! I agree completely! This store is way too loud. As a committed buyer of Apple products, (ie. iPad, iPhone, iPod, ect.) I love the store and I get that they are trying to be ‘hip’ and draw in crowds. But once you are in, it’s very overwhelming. That being said, I’ve NEVER had a bad experience in an actual Apple store. I choose these over any reseller like Best Buy or Target because the staff is friendly, knowledgeable and surprisingly honest. The fact that they are actively researching sound levels has to stand for something.

Thanks for sharing!

]]> By: Links of the day | 在网上找到 | renaissance chambara | Ged Carroll http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29668 Links of the day | 在网上找到 | renaissance chambara | Ged Carroll Mon, 19 Nov 2012 01:49:29 +0000 http://www.mondaynote.com/?p=5089#comment-29668 [...] Minding The (Apple)Store | Monday Note – it reminds me of the lack of attention that Rank Leisure and most restaurants pay to noise level. However in cultures where noise, hustle and bustle are part of the experience, this maybe just the ticket [...] [...] Minding The (Apple)Store | Monday Note – it reminds me of the lack of attention that Rank Leisure and most restaurants pay to noise level. However in cultures where noise, hustle and bustle are part of the experience, this maybe just the ticket [...]

]]> By: Esta no es la Apple de Steve Jobs | Incognitosis http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29654 Esta no es la Apple de Steve Jobs | Incognitosis Sun, 18 Nov 2012 23:14:59 +0000 http://www.mondaynote.com/?p=5089#comment-29654 [...] es la única cagada de Apple, desde luego. La catástrofe de Apple Maps, los recientes problemas en algunas de sus tiendas más representativas y la mala prensa por temas relacionados con las [...] [...] es la única cagada de Apple, desde luego. La catástrofe de Apple Maps, los recientes problemas en algunas de sus tiendas más representativas y la mala prensa por temas relacionados con las [...]

]]> By: todaline http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29609 todaline Fri, 16 Nov 2012 16:36:26 +0000 http://www.mondaynote.com/?p=5089#comment-29609 @SamSam, should EVERY smartphone owner, Android and others say: “$120/month for a phone is too much. And the phone only works for two years. And I have to buy a data plan for my iPad which only works for two years? Last I checked, the price of the plans are the same, whether it be iOS, Android or others. @SamSam, should EVERY smartphone owner, Android and others say: “$120/month for a phone is too much. And the phone only works for two years. And I have to buy a data plan for my iPad which only works for two years? Last I checked, the price of the plans are the same, whether it be iOS, Android or others.

]]> By: SamSam http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29588 SamSam Thu, 15 Nov 2012 22:00:48 +0000 http://www.mondaynote.com/?p=5089#comment-29588 More importantly, don't you think that the design is excessive? It feels like a religious monument to apple devices. I am wondering when a good chunk of apple's customers are finally going to say, "$120/month for a phone is too much. And the phone only works for two years. And I have to buy a data plan for my iPad which only works for two years? It just seems like the apple pundits (gruber et al) don't understand that a lot of customers want a phone that works at areeasonable price and works for a while. Just like a great Toyota Camry or a Honda accord. Not everyone needs a BMW/Mercedes handset. More importantly, don’t you think that the design is excessive? It feels like a religious monument to apple devices. I am wondering when a good chunk of apple’s customers are finally going to say, “$120/month for a phone is too much. And the phone only works for two years. And I have to buy a data plan for my iPad which only works for two years? It just seems like the apple pundits (gruber et al) don’t understand that a lot of customers want a phone that works at areeasonable price and works for a while. Just like a great Toyota Camry or a Honda accord. Not everyone needs a BMW/Mercedes handset.

]]> By: The New Palo Alto Apple Store Isn’t Too Loud | Gizmodo Australia http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29524 The New Palo Alto Apple Store Isn’t Too Loud | Gizmodo Australia Tue, 13 Nov 2012 05:30:15 +0000 http://www.mondaynote.com/?p=5089#comment-29524 [...] and Palo Alto resident Jean-Louis Gassée is very fond of Apple Stores. So he was understandably thrilled when a new store came to his town, and equally dismayed at how loud the store was. And it [...] [...] and Palo Alto resident Jean-Louis Gassée is very fond of Apple Stores. So he was understandably thrilled when a new store came to his town, and equally dismayed at how loud the store was. And it [...]

]]> By: Jean-Louis Gassée http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29523 Jean-Louis Gassée Tue, 13 Nov 2012 05:13:11 +0000 http://www.mondaynote.com/?p=5089#comment-29523 @ArchtMig: Thanks for adding a practicing professional's view. I refrained from making suggestions in the MN. I'll do it here. Short of giving the Palo Alto store the look of Texas bordello, I thought the following could be done. Roll in (grey, not red) high-grade hotel carpet on the floor. Under the guise of Xmas decoration, stretch two horizontal layers of sheer off-white veil, one foot apart, using the existing metal rods, close to the "parabolic sound mirror". Hang creations by Mac and iOS artists up on the blank walls, mounted on sound-absorbing material, all under the guise, perhaps genuine of featuring Apple-inspired art... Don't laugh, I'm trying :-) @ArchtMig: Thanks for adding a practicing professional’s view.
I refrained from making suggestions in the MN. I’ll do it here. Short of giving the Palo Alto store the look of Texas bordello, I thought the following could be done.
Roll in (grey, not red) high-grade hotel carpet on the floor.
Under the guise of Xmas decoration, stretch two horizontal layers of sheer off-white veil, one foot apart, using the existing metal rods, close to the “parabolic sound mirror”.
Hang creations by Mac and iOS artists up on the blank walls, mounted on sound-absorbing material, all under the guise, perhaps genuine of featuring Apple-inspired art…
Don’t laugh, I’m trying :-)

]]> By: ArchtMig http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29522 ArchtMig Tue, 13 Nov 2012 04:58:51 +0000 http://www.mondaynote.com/?p=5089#comment-29522 It's one thing to say you want the store to sound "lively", which is a good thing. Another thing entirely if the noise gets to a level where people start feeling uncomfortable, or worse yet, that could be cumulatively harmful to workers that have to spend all day - every day in there. As an architect who is involved in restaurant projects, the concerns about overly high background sound levels are the same. And as a fan of Apple products and their retail stores, I can imagine that Apple wouldn't really want to hang a bunch of sound absorptive panels all over their otherwise pristine wall surfaces or from the glass ceiling members. I don't think high tech active noise canceling systems are the best way to go. Excellent results can be achieved much more passively and even cost effectively by applying sound absorption panels to the undersides of the display tables. Sound bounces off the floor to the undersides of the tables and back out again into the space, adding to the cacophony, but if the panels are discretely in place under the tables, those sound waves get captured. And as I look at the front of my Mac Pro tower, I can imagine rectangular perforated aluminum panels of that same industrial look installed in the upper portions of the side walls, and behind those panels could be open "vaults" that are the same depth as those thick walls, and sound absorptive panels could be applied to the backsides of those voids. None of this requires microphones or electricity to do the job. They can add as much or as little of it as they need to temper the reflective noise down to acceptable levels but still have some "liveliness" if they want it. It’s one thing to say you want the store to sound “lively”, which is a good thing. Another thing entirely if the noise gets to a level where people start feeling uncomfortable, or worse yet, that could be cumulatively harmful to workers that have to spend all day – every day in there. As an architect who is involved in restaurant projects, the concerns about overly high background sound levels are the same. And as a fan of Apple products and their retail stores, I can imagine that Apple wouldn’t really want to hang a bunch of sound absorptive panels all over their otherwise pristine wall surfaces or from the glass ceiling members.

I don’t think high tech active noise canceling systems are the best way to go. Excellent results can be achieved much more passively and even cost effectively by applying sound absorption panels to the undersides of the display tables. Sound bounces off the floor to the undersides of the tables and back out again into the space, adding to the cacophony, but if the panels are discretely in place under the tables, those sound waves get captured.

And as I look at the front of my Mac Pro tower, I can imagine rectangular perforated aluminum panels of that same industrial look installed in the upper portions of the side walls, and behind those panels could be open “vaults” that are the same depth as those thick walls, and sound absorptive panels could be applied to the backsides of those voids. None of this requires microphones or electricity to do the job. They can add as much or as little of it as they need to temper the reflective noise down to acceptable levels but still have some “liveliness” if they want it.

]]> By: Work different | Script | iCreate http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29518 Work different | Script | iCreate Tue, 13 Nov 2012 00:42:28 +0000 http://www.mondaynote.com/?p=5089#comment-29518 [...] Jean-Louis Gassée su Monday Note visita il nuovo, principesco Apple Store di Palo Alto, vicinissimo al quartier generale. Lo trova [...] [...] Jean-Louis Gassée su Monday Note visita il nuovo, principesco Apple Store di Palo Alto, vicinissimo al quartier generale. Lo trova [...]

]]> By: This and that | Ripple's Web » The 404 1,163: Where we just can’t be friends (podcast) http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29517 This and that | Ripple's Web » The 404 1,163: Where we just can’t be friends (podcast) Mon, 12 Nov 2012 23:39:24 +0000 http://www.mondaynote.com/?p=5089#comment-29517 [...] Nerd takes an SPL meter to an Apple store to prove its [...] [...] Nerd takes an SPL meter to an Apple store to prove its [...]

]]> By: Il fegato in crash (#158) | Digitalia - Notizie di tecnologia http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29515 Il fegato in crash (#158) | Digitalia - Notizie di tecnologia Mon, 12 Nov 2012 23:30:49 +0000 http://www.mondaynote.com/?p=5089#comment-29515 [...] J.L. Gassée e il rumore all'Apple Store [...] [...] J.L. Gassée e il rumore all'Apple Store [...]

]]> By: The 404 1,163: Where we just can’t be friends (podcast) » Any Problem? in Any News? http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29513 The 404 1,163: Where we just can’t be friends (podcast) » Any Problem? in Any News? Mon, 12 Nov 2012 23:24:22 +0000 http://www.mondaynote.com/?p=5089#comment-29513 [...] Nerd takes an SPL meter to an Apple store to prove its [...] [...] Nerd takes an SPL meter to an Apple store to prove its [...]

]]> By: Techno Vision – The 404 1,163: Where we just can’t be friends (podcast) http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29512 Techno Vision – The 404 1,163: Where we just can’t be friends (podcast) Mon, 12 Nov 2012 23:13:18 +0000 http://www.mondaynote.com/?p=5089#comment-29512 [...] Nerd takes an SPL meter to an Apple store to prove its [...] [...] Nerd takes an SPL meter to an Apple store to prove its [...]

]]> By: The 404 1,163: Where we just can’t be friends (podcast) | Partners In Sublime http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29510 The 404 1,163: Where we just can’t be friends (podcast) | Partners In Sublime Mon, 12 Nov 2012 23:04:45 +0000 http://www.mondaynote.com/?p=5089#comment-29510 [...] Nerd takes an SPL meter to an Apple store to prove its [...] [...] Nerd takes an SPL meter to an Apple store to prove its [...]

]]> By: Techno Vision – The Palo Alto Apple Store Might Be Too Loud For Sensitive Ear Drums http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29509 Techno Vision – The Palo Alto Apple Store Might Be Too Loud For Sensitive Ear Drums Mon, 12 Nov 2012 23:04:17 +0000 http://www.mondaynote.com/?p=5089#comment-29509 [...] Jean-Louis Gassée discovered that - “On a relatively quiet Saturday evening, the noise level around the Genius Bar exceeded 75 dB. Outside, the traffic noise registered a mere 65 dB. It was 10 db noisier inside the store than on always-busy University Avenue!” [...] [...] Jean-Louis Gassée discovered that – “On a relatively quiet Saturday evening, the noise level around the Genius Bar exceeded 75 dB. Outside, the traffic noise registered a mere 65 dB. It was 10 db noisier inside the store than on always-busy University Avenue!” [...]

]]> By: Apple’s new Palo Alto store “unbearably noisy” « THE POST PC http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29506 Apple’s new Palo Alto store “unbearably noisy” « THE POST PC Mon, 12 Nov 2012 21:52:37 +0000 http://www.mondaynote.com/?p=5089#comment-29506 [...] Apple executive Jean-Louis Gassée on his blog Monday Note; I came back from a trip on November 2nd, the day the iPad mini became available, and immediately [...] [...] Apple executive Jean-Louis Gassée on his blog Monday Note; I came back from a trip on November 2nd, the day the iPad mini became available, and immediately [...]

]]> By: The 404 1,163: Where we just can’t be friends (podcast) | WestPenn Journal http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29504 The 404 1,163: Where we just can’t be friends (podcast) | WestPenn Journal Mon, 12 Nov 2012 20:57:46 +0000 http://www.mondaynote.com/?p=5089#comment-29504 [...] Nerd takes an SPL meter to an Apple store to prove its [...] [...] Nerd takes an SPL meter to an Apple store to prove its [...]

]]> By: Jean-Louis Gassée http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29502 Jean-Louis Gassée Mon, 12 Nov 2012 20:51:53 +0000 http://www.mondaynote.com/?p=5089#comment-29502 @ Brian: Thanks for the drubbing, it's good for the soul. Bad service: once in 10 years, the rest very pleasant. Venom: read the Monday Note archive, I'm critical at times and, at others complimentary. Some people actually think I like Apple too much. The portable: you're right, it was too big and heavy. If you broaden your field of view, you'll see that between 1985 and 1990 the engineering team also put out a good number of successful products that got the Mac out of the ditch. I think we should avoid ad hominem attacks here but I respect your right to do so. I'd prefer we criticize ideas as opposed to second-guessing motive -- something I won't do about your comment. @ Brian: Thanks for the drubbing, it’s good for the soul.
Bad service: once in 10 years, the rest very pleasant.
Venom: read the Monday Note archive, I’m critical at times and, at others complimentary. Some people actually think I like Apple too much.
The portable: you’re right, it was too big and heavy. If you broaden your field of view, you’ll see that between 1985 and 1990 the engineering team also put out a good number of successful products that got the Mac out of the ditch.
I think we should avoid ad hominem attacks here but I respect your right to do so. I’d prefer we criticize ideas as opposed to second-guessing motive — something I won’t do about your comment.

]]> By: Brian http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29501 Brian Mon, 12 Nov 2012 20:39:10 +0000 http://www.mondaynote.com/?p=5089#comment-29501 Jean-Louis: I always wonder how you will go about spewing your venom on Apple. Get over it. Apple 'portable' was their biggest failure ever. But you should move on now, it would be far healthier than just going to a quieter place. I have to admit, you have your formula down pat. Start out sounding rational, and saying some nice things, then creating a problem out of nothing. If the sound bothers you, why go to the store at all? You can buy online and have it delivered. No surprise you got bad service. They probably know your history with the company! Jean-Louis: I always wonder how you will go about spewing your venom on Apple. Get over it. Apple ‘portable’ was their biggest failure ever. But you should move on now, it would be far healthier than just going to a quieter place.

I have to admit, you have your formula down pat. Start out sounding rational, and saying some nice things, then creating a problem out of nothing. If the sound bothers you, why go to the store at all? You can buy online and have it delivered.

No surprise you got bad service. They probably know your history with the company!

]]> By: Apple’s ‘Unbearably Noisy’ Store Might Not Be an Accident – Technology | Egypt http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29498 Apple’s ‘Unbearably Noisy’ Store Might Not Be an Accident – Technology | Egypt Mon, 12 Nov 2012 19:13:11 +0000 http://www.mondaynote.com/?p=5089#comment-29498 [...] former head of advanced product development and worldwide marketing, Jean-Louis Gassée, in his Monday note. “The store is impressive… but it’s also unpleasantly, almost unbearably [...] [...] former head of advanced product development and worldwide marketing, Jean-Louis Gassée, in his Monday note. “The store is impressive… but it’s also unpleasantly, almost unbearably [...]

]]> By: Jean-Louis Gassée http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29497 Jean-Louis Gassée Mon, 12 Nov 2012 18:45:27 +0000 http://www.mondaynote.com/?p=5089#comment-29497 @ Vincent: Some malls pipe classical music to shoo adolescent loiterers... @ Vincent: Some malls pipe classical music to shoo adolescent loiterers…

]]> By: Jean-Louis Gassée http://www.mondaynote.com/2012/11/11/minding-the-applestore/#comment-29496 Jean-Louis Gassée Mon, 12 Nov 2012 18:29:48 +0000 http://www.mondaynote.com/?p=5089#comment-29496 @Several commenters: You're right, retail outlets don't like to sound like libraries. A _good_ level of noise is equated with activity, success. You don't want to sound like a library, or a funeral parlor. And there is too much for a good thing. On this, opinions differ. See this "noisy" Gizmodo title: The New Palo Alto Apple Store Isn’t Too Loud You Whiny Morons http://j.mp/PPJAHD @Several commenters: You’re right, retail outlets don’t like to sound like libraries. A _good_ level of noise is equated with activity, success. You don’t want to sound like a library, or a funeral parlor. And there is too much for a good thing.
On this, opinions differ. See this “noisy” Gizmodo title: The New Palo Alto Apple Store Isn’t Too Loud You Whiny Morons http://j.mp/PPJAHD

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